Refund policy

Returns & Exchanges

Because our body butters are handcrafted personal care products, all sales are final. For hygiene and safety reasons, we cannot accept returns or exchanges. We take great pride in the quality of our ingredients and our process, and we want you to be completely satisfied with your purchase.

Damages and Issues

Please inspect your order upon reception and contact us immediately at Ancienthandbutter@gmail.com if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions

As our items are personal care goods, they are non-returnable. If you have any questions or concerns about your specific item before or after purchase, please get in touch with us at Ancienthandbutter@gmail.com.